{"id":65,"date":"2026-11-12T12:44:18","date_gmt":"2026-11-12T20:44:18","guid":{"rendered":"https:\/\/deepgrav.com\/?page_id=65"},"modified":"2026-11-12T12:44:29","modified_gmt":"2026-11-12T20:44:29","slug":"support","status":"publish","type":"page","link":"https:\/\/deepgrav.com\/?page_id=65","title":{"rendered":"Support &#038; Contact"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Write to <strong>support@deepgrav.com<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to include in a support request<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product you are writing about, and its version.<\/li>\n\n\n<li>Your WordPress version and PHP version, if the product is a WordPress plugin.<\/li>\n\n\n<li>What you expected to happen, and what you saw instead.<\/li>\n\n\n<li>The steps that lead to what you saw, if you know them.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Never send passwords. Never send a license key in full. Never send private content from your site or your conversations. Support does not need any of those to help you, and we would rather you kept them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manuals and product pages<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>API Manager manual: \/docs\/api-manager-manual\/<\/li>\n\n\n<li>DeepGravity manual (draft in progress): \/docs\/deepgravity-manual\/<\/li>\n\n\n<li>Manuals index: \/docs\/<\/li>\n\n\n<li>DeepGravity API Manager: \/products\/api-manager\/<\/li>\n\n\n<li>DeepGravity Software Licensing (coming soon): \/products\/licensing\/<\/li>\n\n\n<li>Products index: \/products\/<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Support the work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DeepGravity is built by a small team \u2014 strictly speaking, a &#8220;me&#8221; plus a bunch of pretty interesting tools and toolboxes. If the free work here is useful to you and you would like to help keep it coming:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal: https:\/\/paypal.me\/JohnHenryUS<\/li>\n\n\n<li>Patreon: https:\/\/patreon.com\/JohnHenry<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/paypal.me\/JohnHenryUS\" style=\"border-radius:10px\">PayPal<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/patreon.com\/JohnHenry\" style=\"border-radius:10px\">Patreon<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Write to support@deepgrav.com . What to include in a support request The product you are writing about, and its version. Your WordPress version and PHP version, if the product is a WordPress plugin. What you expected to happen, and what you saw\u2026<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-65","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/deepgrav.com\/index.php?rest_route=\/wp\/v2\/pages\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deepgrav.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deepgrav.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deepgrav.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/deepgrav.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65"}],"version-history":[{"count":1,"href":"https:\/\/deepgrav.com\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions"}],"predecessor-version":[{"id":79,"href":"https:\/\/deepgrav.com\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions\/79"}],"wp:attachment":[{"href":"https:\/\/deepgrav.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}