What you are buying
Products sold on this site are digital goods, delivered through your store account and download. There is nothing to ship.
Annual plans
Where a product is sold on an annual plan, the plan lasts one year from purchase and includes the current build of the product and updates released during the term. The DeepGravity API Manager annual plan is $50/year.
A plan renews only if you renew it.
If a subscription lapses
When a subscription lapses, you may keep using the version you have. Installed software keeps working; you will no longer receive feature updates. Security releases continue to reach public versions through the public update channel, whether or not a key is stored.
Refunds
Refund requests are reviewed by a human. If you think you need one, write to support@deepgrav.com and say what happened; a person will read it and answer.
The free versions
Some of our software also exists in free versions under open licenses — an Apache License 2.0 core and a GPL WordPress plugin, in the API Manager’s case. Those releases are published when WordPress forces a compatibility revision, and security patching reaches them. If you would rather use a free license, use one of those instead.
Contact
Questions about these terms: support@deepgrav.com.